IT and software for logistics and freight

ML2 Consulting helps logistics and freight businesses keep other people's data moving, from orders and bookings to rates and proof of delivery, and keep every customer's story in one place, so quotes, contracts and reports stop depending on spreadsheets.

What gets in the way

The problems we're asked to fix most often.

Quoting. Rates looked up in old emails and spreadsheets, and nobody sure which quotes turned into work.
Contracts. Renewal dates and agreed rates that only surface when the customer queries an invoice.
The customer's whole story. Jobs, complaints and incidents held in different places, so account managers walk into calls blind.
Customer formats. Every customer sends bookings their own way, and someone retypes them.
Reporting. Directors waiting for month-end spreadsheets to see which customers are growing.

How we help

Data in, data out
Bookings and confirmations exchanged with customers and partners by EDI, API or file, checked before they land.
Quote to invoice
Map the flow from enquiry to invoice and remove the steps where data is typed twice.
AI where it helps
Reading emailed orders and documents is a common, sensible place to start, with checks before anything is trusted.

Products that fit

Our Thing.team apps are in development and not on sale yet. Each page says what the app will do.

CREAM
Customer relationships (CRM)
Accounts, quotes, rate cards, contracts and complaints, on one timeline with everything else you did for the customer.
W?
Warehouse management
Receiving, putaway, picking, despatch, SSCC labels and a live bay map. It answers one question: where is it?
CROSS
Reporting across every app
A report designer, director packs and scheduled exports, built on the same field names in every app.
Fast Forward
Freight forwarding
Bookings, shipments and documents. The furthest away of our apps; we'll say more when it's closer.
Coming later